Hygiene & Safety Precautions COVID – 19

For a relaxing holiday

Starting with November 26th, 2020 we will open our Hotel Vista – Allegra again for our guests!

The “normality” has changed, but our warmth and hospitality remain the same.
The Hotel Vista – Allegra is and remains a place of well-being and pleasure!

Together we pay attention to:

  • Disinfectants

    on every floor and in common rooms

  • Our employees

    are regularly tested for COVID-19

  • Gourmet

    In the kitchen still apllöy the highest hygiene regulations according to HCCP and our employees work with gloves as always. The popular breakfast buffet can remain. We only ask our guests to use the disinfectant dispenser before going to the breakfast or the salad buffet. Children are only allowed to go to the buffet when accompanied by their parents.

  • Hygiene

    Your room and all public areas are regularly disinfected.

  • Mouth- nose protection

    In generally accessible rooms applies to all mouth – nose protection obligation (according to the regulation of the government). At the table no MNS is necessary, but on the way there and at the buffet.

  • Check In

    To welcome you we stay with a warm “Grüß Gott” and continue to refrain from shaking hands. All you have to do is to fil out a data sheet.

  • Wellnessbereich

    Our wellness area will also be open as usual. However, we ask you to observe and adhere to the minimum number of people (sauna, steam sauna, infrared cabin)

  • Fresh air

    All rooms are ventilated several times a day with fresh mountain air.

Carefree booking

All bookings in winter can be canceled or postponed free of charge up to 30 days before arrival. We recommend taking out travel insurance. In the case of a border closure or a travel warning (on the day of arrival), cancellation is free of charge.

Health is the top priority

For weeks now, politicians, authorities, health experts, medics and business representatives have been discussing how tourism, which is so important for Austria and Switzerland, can be safely reactivated. In accordance with and complementary to the currently applicable legal provisions, the decision-makers in Ischgl and Samnaun have also developed a comprehensive set of measures aiming to guarantee the health and safety of our guests, our staff as well as the local population.

TOGETHER WE DON’T GIVE COVID-19 A CHANCE

WHAT WE DO FOR OUR GUESTS IN ISCHGL

  • Information columns and signs point out our Covid-19 compliance guidelines at the access points to our transportation facilities, in the cable car cabins, the restaurants, the sports shops and ski depots. Furthermore, we update you regularly and in multiple languages by means of relevant announcements in the access areas of the feeder lifts and ticket sales points.
  • When buying a ski pass, we will give you a multifunctional scarf at no cost, which can be used as a filtering facepiece (FFP). Wearing a filtering facepiece is mandatory in the areas with corresponding signs (also see below).
  • We will arrange the queue areas regardless of current legal provisions in such a way as to avoid groups of persons standing together at close range as far as possible.
  • At our cable car facilities and in the mountain restaurants we have installed sufficient hand disinfection facilitiesfor you.
  • A reduction of the highest number of persons allowed in the cable car cabins or the chairlifts is not legally mandatory. Permitted capacities will, however, not be fully utilised if the ridership is accordingly low. In cable car cabins and when riding on chairlifts and lifts, wearing FFPs is mandatory.
  • All cable car cabins (Silvrettabahn A1, Pardatschgratbahn A2,Fimbabahn A3, Piz Val Gronda E5, Pardoramabahn F2, Twinliner L1, Pendelbahn L2) are disinfected by us several times a day. When doing so, we apply a long-lasting mist of fine droplets, using special cold fogging devices. Within one minute, this eliminates 99.99% of viruses, bacteria and spores on the treated surfaces. The active ingredient does not leave behind any residue after usage, is 100% biodegradable, non-toxic, pH-neutral as well as skin- and eye-friendly.
  • The Silvrettaseilbahn AG and the Bergbahnen Samnaun AG are purposefully intensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurantsas well as to handrails, doorknobs and sanitary installations. We have also reduced the intervals for cleaning the filters in ventilation systems.
  • We expressly reserve the right to limit the number of persons in the Silvretta Arena Ischgl/Samnaun.
  • In the mountain restaurants we pay attention to the minimum distance between tables and seating facilitiesas prescribed by the authorities. In addition, we have installed new partitionings in the seating areas and adapted and expanded hygiene measures in the free-flow areas.
  • In order to guarantee compliance with sufficient safety distancing, we will – regardless of capacity utilisation – also limit admittance to our culinary establishments on the mountain.
  • All our food / drinks menus are provided in digital form.These can be accessed using our iSki Ischgl / mySamnaun App or via QR-Code directly in the mountain restaurants and cable car cabins of the feeder facilities.
  • Music offerings in the restaurants and bars of the cable cars will be provided exclusively in form of background music. The tobogganing evenings will take place under strict observance of the applicable safety precautions.
  • The Silvrettaseilbahn AG and the Bergbahnen Samnaun AG are purposefullyintensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurants as well as to handrails, doorknobs and sanitary installations. We have also reduced the intervals for cleaning the filters in ventilation systems.
  • Après-Ski in its current form will not be available this winter.Après-Ski will be drastically restricted by legal regulations and in this new form will remain an important and even higher quality offer for our guests.

Top of the Mountain-Opening-concert in November will not be held this year due to the special situation. The TOM-concerts for Easter and the season finale we hope to go ahead with, if the legal framework conditions and general situation so permit. Likewise, we will try to hold selected events, such as the ski-demo shows of the ski school. More detailed information regarding this will be announced in due time.

Alle Mitarbeiter müssen mit einem aktuellen negativen Test anreisen. Ansonsten werden sie vor Ort, noch vor Arbeitsantritt, getestet. Es besteht eine laufende Testmöglichkeit.

We recommend our guests to take a negative test result with them, which is not older than 72 hours. Those who cannot present a test result have the possibility to be tested voluntarily on site. At check-in, a temperature measurement will be taken. In addition, a short questionnaire must be answered and signed.

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